Shipping Policy

1. Introduction

This Shipping Policy ("Policy") applies to all physical products ("Products") purchased through the Teknomindz Institute website www.teknomindz.in. By purchasing our Products, you agree to the terms outlined in this Policy.

2. Order Processing

2.1 Order Confirmation

• Once you place an order, you will receive an email confirmation with your order details.
• Please review the confirmation email and notify us immediately of any errors.

2.2 Processing Time

• Orders are typically processed within 7 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive a notification when your order has shipped.

3. Shipping Methods and Delivery

3.1 Shipping Methods

• We offer the following shipping methods: [Standard Shipping, Express Shipping, etc.].
• Shipping options and costs will be calculated at checkout based on your location and the weight of your order.

3.2 Delivery Times

• Standard Shipping: 7 to 10 business days
• Express Shipping: 3 to 5 business days

Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.

3.3 International Shipping

• We offer international shipping to select countries. Please check our shipping options at checkout to see if we ship to your location.
• International shipping times and costs vary based on the destination country.

4. Shipping Costs

• Shipping costs are calculated based on the shipping method selected, the weight and dimensions of the package, and the destination.
• All shipping costs will be displayed at checkout before you complete your purchase or you have to confirm with the back office.

5. Tracking Your Order

• Once your order has shipped, you will receive a shipping confirmation email with a tracking number from third-party courier services.
• You can track your order using the provided tracking number on the carrier's website.

6. Shipping Restrictions

• We do not ship to P.O. Boxes or APO/FPO addresses.
• Certain products may have additional shipping restrictions due to size, weight, or destination.

7. Lost or Damaged Packages

7.1 Lost Packages

• If your package is lost in transit, please contact the courier company directly and all insurance is to be collected with your efforts, Teknomindz is not liable.
• We will support you with limitations with the carrier to locate your package or provide a replacement if necessary.

7.2 Damaged Packages

• If your package arrives damaged, please contact us within 2 days of receiving your order.
• Provide photos of the damaged packaging and products, and we will arrange for a replacement or refund as appropriate.

8. Returns and Exchanges

• Return and Exchange Policy is within 5 days with all details and no damages. Teknomindz has full rights to reject your return and exchange without any reason.

9. Contact Information

• Email: education@teknomindz.com
• Phone: +91 7820946061
• H.O Address: Flat No 12, 2nd Floor, Mangalam Chambers, Paud Road, Kothrud – 411038, Pune.
• Branch Office: G-25, 2nd Floor, Shanti Kunj Society, Sadhu Vaswani Road, Camp – 411001, Pune

10. Amendments

The Institute reserves the right to amend this Policy at any time. Any changes will be posted on our website, and the updated Policy will take effect immediately upon posting. Customers are encouraged to review this Policy periodically.